What information do we collect?

We collect information from you when you shop with us or register an account on the site. Data will also be collected if you enter a competition, participate in a survey, respond to marketing or an email communication, comment or react to a social media post or participate in any website or technology feature.

As part of the ordering or registration process we may ask you for your name, e-mail address, mailing address, phone number, payment details, purchase and browsing behaviour, website usage or other information.

Credit card information will be requested for the purchase and processes by our payment providers. The information will be stored encrypted with us, as a proof of the payment. This data is mandatory to process the order placed.

You may visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase.

Like many websites, we deploy cookies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for more information about how we use them.

You have the right to request information regarding the usage of your information.

Data relating to commercial transactions will be stored securely for a period of 6 years.

Specific data collected will vary from time to time but may include;

• Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
• We may collect, use, store and transfer different kinds of personal data about you which we have grouped together.
• Identity Data includes your address, title, first name, last name, username or/and similar identifier.
• Contact Data includes your billing address, delivery/shipping address, email address and telephone number.
• Transaction Data; If you make a purchase with us, your card information and financial details are not held by us, it is collected and processed by our third-party payment processors. However, we will hold other information to keep a record of the transaction with you such as Contact Data, Identity Data and other relevant information in respect of the transaction including details about your order, such as your delivery address, payments to and from you, your purchase order history with us (including details of products you have purchased from us) as well as your returns with us. 
• Technical Data includes your internet protocol (IP) address, your login data, browser type and version, time zone setting and location (including location of registration), device type, internet service provider, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
• Profile Data includes your username and password, purchase or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website and products, pages visited, buttons clicked and settings updated (in respect of current user logs for persons whom have a user account with us).
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature on our website. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
  

We do not collect, and are not interested in collecting, any special categories of personal data about you such as; race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, gender, political opinions, trade union membership, information about your health, genetic or biometric data. Nor do we collect any criminal offence data about criminal convictions and offences.